There is no one at Intuit that can help you resolve your issues with the IRS or your state department of revenue. Intuit provides you with the tax products to allow you to prepare and submit your tax return but can't help you with issues you have that don't relate to the tax return itself. You can contact the IRS at 1-800-829-1040. You will have to research your state department of revenue to get a phone number for your state tax issues.