How do I get a refund, when I already purchased 2018 home/Bus $127,. It wouldnt let me download because computer to old even for upgrade? Going to try Turbotax Online,,,

This would be best addressed by speaking with a representative. Please note: we may be experiencing high volume on April 15th, due to tax deadline which may mean long wait times.  You may consider waiting until after the 15th.

Please follow the instructions below to speak with a representative. 

https://ttlc.intuit.com/replies/7319252