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New Member
posted Jun 4, 2019 9:16:53 PM

HOw do I get a refund for turbo tax state download?

0 5 1027
1 Best answer
Level 15
Jun 4, 2019 9:17:03 PM

Our Satisfaction Guaranteed (or Guaranteed Easy) policy says that if you're not satisfied with your TurboTax software, you can return it within 60 days of purchase for a full refund (see the Intuit Software End User License Agreement for the fine print, about 2/3 of the way down the page - Section B, Additional Terms and Conditions, point #6).

To submit a refund request online, simply fill out our TurboTax Refund Request Form.


5 Replies
Level 15
Jun 4, 2019 9:16:56 PM

You don't need it?

New Member
Jun 4, 2019 9:16:57 PM

I can the deluxe version of the federal and state for $48.61 at SAMS

Level 15
Jun 4, 2019 9:16:58 PM

Did you already buy the Desktop  Basic program or the Deluxe without a state  so you bought the state extra?

Level 15
Jun 4, 2019 9:17:00 PM

Did you also download Federal?

Level 15
Jun 4, 2019 9:17:03 PM

Our Satisfaction Guaranteed (or Guaranteed Easy) policy says that if you're not satisfied with your TurboTax software, you can return it within 60 days of purchase for a full refund (see the Intuit Software End User License Agreement for the fine print, about 2/3 of the way down the page - Section B, Additional Terms and Conditions, point #6).

To submit a refund request online, simply fill out our TurboTax Refund Request Form.