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Not applicable
posted Mar 16, 2020 8:43:16 AM

How do i find my MAX account?

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3 Replies
Expert Alumni
Mar 16, 2020 9:03:03 AM

This TurboTax link How do I access my MAX benefits? has directions on how to access your MAX Account.

Not applicable
Jan 21, 2021 12:15:22 PM

This new web site has me completely confused. When I try to sign in all I get are 4 dots rotating on the screen. All I want to do is to start working on my taxes for 2020, how do i do that???

I've been using turbo tax for many years maybe i should try something else

This is an awful web site, not user friendly

 

Intuit Alumni
Jan 21, 2021 1:28:03 PM

Please try clearing your cache and deleting your cookies. Also, try refreshing your browser and even try using a different browser. 

Here are two articles that will show you how to clear the cache and delete cookies. 

How to clear your cache - Community 

How do I delete cookies? - Community 

 

Also, follow these instructions to access your MAX benefits.

How do I access my MAX benefits? - TurboTax