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New Member
posted Oct 31, 2020 10:38:51 PM

How do I find my account using my social security number

I cannot remember my account login or the email I used. Is there a way I can use my name or my social security number to find my account?

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4 Replies
Level 15
Nov 1, 2020 12:03:05 AM


@ RedFalcon1234

 wrote:
I cannot remember my account login or the email I used. Is there a way I can use my name or my social security number to find my account?

Did you have the same phone number?   If so, you can use the Account Recovery tool below with your phone number.  I'll also tell you another method at the end of this posting called "Try Something Else", where you can answer some questions including SSN.

 

When using the Account Recovery tool, try using your phone number first if you can still access it.  If unsuccessful, you can try email addresses you can still access, or go to the "Try Something Else" method at the bottom of this post.

 

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.  You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on your phone number that you can still access and email address(es) that you can access,  here's another method:

Go back to the tool again, but this time leave the data field blank, and scroll down a bit and choose the small blue link that says

Try something else

, and it will look you up by your name, SSN and other parameters.

Returning Member
Mar 2, 2021 6:39:44 AM

How to find my account 

Intuit Alumni
Mar 2, 2021 9:44:04 AM

@Alec2 If you are needing assistance with accessing your TurboTax account, please use the Account Recovery form.

Level 15
Mar 2, 2021 6:13:55 PM


@ Alec2

 wrote:

How to find my account 


Did you not see the detailed steps I provided another user right above your comment in this thread that told how to find and access an account?    If so, what step failed?