If you need to find an account, our account recovery tool can help you find your User ID or password.
Are you referring to the employer's state EIN number? If not, would you provide us with more information so we can better assist you?
I tried to open turbotax/followed all the steps and get a message saying registered already to a different name. What next to correct this
You should start going through our account recovery process. For your security, you are the only one that can make changes to your TurboTax account. Our specialists can't update or modify your account information. See the TurboTax help articles below for more information and additional steps you can take to access your account.