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New Member
posted Feb 4, 2025 4:41:29 PM

how do I delete the upgrade I did by mistake

I made an error and turbo tax said I needed too upgrade which I did. When I corrected the error I did now need the upgrade and I did not confirm payment How do I go back?

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1 Replies
Expert Alumni
Feb 4, 2025 7:57:26 PM

You can downgrade TurboTax by following these steps:  

 

  1. Sign into TurboTax
  2. Click Switch products at the bottom of the left side panels
  3. Select Downgrade
  4. Choose the product you want to downgrade to