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Not applicable
posted Feb 16, 2022 1:43:02 PM

how do i delete one of my turbo tax profile

I have two turbo tax account and need to delete one so i can e-flie my taxs but how can i cause it keeps trying to say i, filing it twice with the same social number 

0 4 1310
4 Replies
Level 15
Feb 16, 2022 1:57:32 PM

That's not what it means.  It means a ssn on your return has already been filed on another return.   Did you already file a return from the other account?  Could someone else maybe claimed you or your dependent as a dependent?  Or someone else accidentally typed the wrong ssn on their return and got yours by mistake.   Or you typed a ssn wrong.  If you can't find a wrong ssn on your return you will have to print and mail your return.

Not applicable
Feb 16, 2022 2:05:46 PM

no everything is right i just couldnt remember my  turbo account password and so i made a new one and now it saying im trying to e-file two taxs with my social number and im not and i already registered one of the counts and now its not letting me delete either one and i need to delete one of them

 

Not applicable
Feb 16, 2022 2:06:57 PM

so i can complete my e-file with turbo tax

 

Level 15
Feb 16, 2022 2:12:35 PM

No it's not because you have 2 accounts.  Many people have 2 accounts.  It's very common.   It's because another return has already been filed with your ssn on it.  Not from something you did.  Someone else filed a return with your ssn, not you.  

 

And you can not delete accounts.  How to delete your account

How do I delete my account? | IRS Free File Program delivered by TurboTax