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New Member
posted Jul 6, 2025 8:04:40 AM

How do I connect with a tax expert if I am paying for the upgraded service?

I have been paying for the live expert help but I am stuggling to find out how to connect with the live expert. Is there a phone number or email or button that I need to find to connect?

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1 Replies
Level 15
Jul 6, 2025 8:14:59 AM

You can contact a "Live" expert during business hours Monday - Friday from 5 a.m. to 5 p.m. Pacific time

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-setup/connect-tax-expert-turbotax-live/L73wOZD5D_US_en_US?uid=m8zw1pbb