New Member

posted Nov 9, 2023 12:28:03 PM

How do I change my prepaid product from Mac to Windows

The 2022 Turbo tax desktop download was not supported on my old iMac so I would like to change the product download to Windows OS for 2023. I have been already been charged $70 for the new download and want to make sure it is for Windows.

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1 Best answer

Level 15

Nov 9, 2023 12:33:56 PM

See this TurboTax support FAQ and click on How to switch between Mac and PC/Windows with a CD or download - https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/download-software-turbotax-com/L7u9oLEkq_US_en_US?uid=lornauxg

1 Replies

Level 15

Nov 9, 2023 12:33:56 PM

See this TurboTax support FAQ and click on How to switch between Mac and PC/Windows with a CD or download - https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/download-software-turbotax-com/L7u9oLEkq_US_en_US?uid=lornauxg

TurboTax Basic Windows