how do i cancel turbo tax deluxe so i can do my tax return for free?

The TurboTax Free online edition is for very simple tax returns that do not require any other form or schedule other than the Form 1040.  If your tax data requires entry on any other form or schedule then you must upgrade to the Deluxe edition or higher.

 

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2024 online tax return. Click on Clear & Start Over.

You can downgrade back to free, but if you have situations that are not included in Free, you will be prompted to upgrade again.  Follow these steps to downgrade to a different TurboTax Online product:

 

1. Open your return if you haven't already.
2. In the left menu, select Switch Products.
3. Select Downgrade.

You can also clear and start over to switch to a different product.  This option erases your information to give you a fresh start in the new product you've chosen.

 

Why do I have to upgrade?

 

Some of the situations that are now in TurboTax Deluxe and TurboTax Live Deluxe, instead of in Free Edition, include:

 

• Unemployment income
• Retirement Savings Contribution Credit for 401(k) and IRA contributions
• Education credits
• Child Dependent Care Credit

Get more information on which forms are included in TurboTax Free Edition.