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New Member
posted Jun 4, 2019 6:08:26 PM

How do I cancel my initial signup for TurboTax so I can begin again?

0 5 726
5 Replies
Intuit Alumni
Jun 4, 2019 6:08:28 PM

Are you asking how to create a new account or clear and start in the same account?

New Member
Jun 4, 2019 6:08:29 PM

clear and start again

New Member
Jun 4, 2019 6:08:31 PM

actually cancel my account so I can create a new one

Intuit Alumni
Jun 4, 2019 6:08:32 PM

Ok, I'll post an answer for you below, thanks!

Intuit Alumni
Jun 4, 2019 6:08:33 PM

Once a TurboTax account is created, it cannot be deleted.  You can simply abandon it.

If you'd like to clear any data that you may have entered into the program, as long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered, you can use the "Clear and Start Over" feature.  See instructions below.https://ttlc.intuit.com/replies/4248526