If you choose to pay your TurboTax fees from your federal refund, it costs an EXTRA $39.99 for the refund processing fee. You can avoid that by paying your fees ahead of time using a credit card.
Because their commercials are misleading. Free Free Free Free! Except not really.
Agreed! Super mad about it. Nothing about it is free...
I am 7 year customer, this year they screwed me, I will never use again.
me to and i had a simple 1040ez and still dont understand y
said they were gonna charge me 39.99 and charged me 39.99 x 3
exactly they screwed me also, but ive told everyone i know thats its not free free free and want to file a complaint
Its is only free for federal with no deductions being claimed. State is extra
well very miss leading. Well after I tell all my employees im sure they will use someone other than the non free turbo tax. I will spread this like wildfire.
No tax software is free if you own a business or claiming deductions. Credit Karma is free but they are not doing state and the software does not compare to Turbotax software. Goodluck
Why isn’t it an option before purchasing when checking out ? It would definitely be informative to know that ahead of time .transparencies a good buisiness policy , I will inform everyone before their miss lead / taken advantage of ..
It tells you about that fee on several screens ahead of time and you even have to sign an agreement to allow it.