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New Member
posted Jun 1, 2019 1:31:36 PM

How can I verify an account when cell phone on file doesn’t exist anymore.

Need to reset password, but don’t have cell phone to recieve a text message to.

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3 Replies
New Member
Jun 1, 2019 1:31:37 PM
New Member
Feb 8, 2020 1:02:10 AM

🏌🏾‍♀️

Intuit Alumni
Feb 8, 2020 12:15:08 PM

Please see the link below for assistance verifying your account, when you no longer have access to the phone number that was originally used:

Account Recovery Request for your TurboTax Account