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New Member
posted Jan 18, 2024 8:16:52 AM

How can I share turbo tax 2024 product key with a family member if we have different turbo tax log in accounts?

In the past, I have purchased Turbo Tax with a family member to share costs. They have their own Turbo Tax user ID and password. My aunt has already installed and logged into his account. When I tried to log in to my account, it said the "license code is already linked to another account." This had never happened before. It is requesting for me to use my family member account. This never happened before. How can I use the turbo tax? 

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1 Replies
Level 15
Jan 18, 2024 8:20:10 AM

TT changed the rules for 2023 software.  You cannot use multiple TT accounts to link to a license code now.   Only one TT account can be used.  Sounds like your aunt already used hers.   Now your aunt's TT account is the only one that can be used.   The software license is for any five computers that YOU own--not for up to five computers owned by various people.