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New Member
posted Jun 21, 2023 7:13:01 AM

How can I pay for Turbo Tax? I'm unable to pay with my federal return, and my credit card cannot be processed.

Can TurboTax accept German telephone numbers? I have been unsuccessful this far with getting my number entered into my personal info.

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1 Replies
Level 15
Jun 21, 2023 7:39:36 AM

TurboTax will only accept a US phone number in the personal information section of the program.

 

For payment of the TurboTax account fees you will need a US credit card with a US billing address.

See this TurboTax support FAQ for payment information - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/forms-payment-turbotax-online-accept/L7MiM0ehb_US_en_US

 

You can contact TurboTax support, use the key words Billing Issue when contacting support -

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax