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posted May 11, 2025 8:30:15 PM

How can I pay for Deluxe so I can print my taxes and mail them? My card is charged but TT says they can't process my card. They charge and refund immeditately.

I live in Asia and file the FEIE, so I must print and mail my taxes in. My payment options are (1) take out of my return or (2) debit/credit card. Opt 1 doesn't work because I have an international address. Opt 2 tells me they can't process my card but I've tried mutliple card and TT is charging me for Deluxe, then immediately refunding it. So I know the card is good, TT just isn't allowing me to pay. What's the trick?

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1 Replies
Level 15
May 12, 2025 1:17:44 AM


@jenniferheath 

 wrote:
I live in Asia and file the FEIE, so I must print and mail my taxes in. My payment options are (1) take out of my return or (2) debit/credit card. Opt 1 doesn't work because I have an international address. Opt 2 tells me they can't process my card but I've tried mutliple card and TT is charging me for Deluxe, then immediately refunding it. So I know the card is good, TT just isn't allowing me to pay. What's the trick?

There are 2 situations in your narrative.  I'll comment on each, starting with the FEIE.  

You may not have to print and mail.  A lot of people with a foreign address successfully efile a return containing the FEIE.  Or did you exclude all of your income and thus have a zero-income return due to all of your income being excluded?   If so, a common suggestion for a zero-income return in this forum is to add $1 in interest income as a workaround, then it should let you efile.   Is that your situation?

 

As for the card situation, are you using a US credit card with a US billing address (required), and having a Visa, Mastercard, American Express, or Discover logo?  

 

Also see this:

FAQ:  Can I efile with a foreign address?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/electronic-filing/e-file-foreign-address/L5YAEBfsN_US_en_US