I have forgotten my password, and when I was sent an email to reset it, I was asked to verify my account by either receiving a text, receiving a call or filling up some info.
I live abroad at the moment, so the cellphone number and address on file have changed, and I was unable to validate my account.
How can I access my account now?
Regarding the question below: I have used TurboTax Deluxe in the past from my iPhone. But this year I will probably be using the free edition online, as I lost my iPhone, I have a very low income and I don't have any states taxes.
You can use this link https://myturbotax.intuit.com/account-recovery/ to recover your account with your phone number. If that doesn't work there is a small blue link at the bottom that says Try something else and if you click on that you can locate your account by using your SSN, name, and birthdate.
If you still can't access your account, you can contact TurboTax Support for assistance by following this link https://support.turbotax.intuit.com/contact/.
This link to the TurboTax page Account Recovery Request for your TurboTax Account has information on how to recover your TurboTax account that you may find useful in recovering your account.