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New Member
posted Jun 7, 2019 4:52:12 PM

How can I get my free credit score?

TurboTax claims I can get my credit score for free, but there is no place to request it on the one page I get when I log into TurboTax.  None of the search questions actually just say how to get it.  I want instructions on exactly what to do on this page to get my credit score.

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5 Replies
New Member
Jun 7, 2019 4:52:14 PM

Both your answer and the FAQ have false information.  The answer says I can see my credit score in my Turbo account and the FAQ says I can log on to my Turbo account and select “Credit Score”.  There is no “Credit Score” link to select on the page that is displayed when I sign into Turbo.  Exactly where do I find this link and the free credit score you promised me when I did my taxes?

Intuit Alumni
Jun 7, 2019 4:52:14 PM

Please view the most recent post below.

New Member
Jun 7, 2019 4:52:16 PM

Yes, I’m on the Turbo Site.  I used the link you sent me.
Neither your second email nor the link in that email has a screenshot.
When I either log into Turbo or select “See your numbers FREE” from my TurboTax page I get a page that lists 3 things that you will do for me and none of them is a credit score.
And I have since received another email with a link where I’m supposed to “see your numbers FREE”.
This email even shows a sample of a credit score!  Yet that link takes me to that same page.

As I asked before, what, exactly, is the next thing I should do from this page?  The words “Credit Score” are not on this page.

BTW:  I also got an email asking me to answer a question from someone else on the AnswerXchange!  So now you want me to work for you?

AND when I submitted this, I got a box that said I had to sign in to continue in AnswerXchange!

So I signed in and now I can see something that looks like it might be a screen shot, but it’s just some blurry stuff and mostly blank.  It’s no help.

I would appreciate it if you would please read my details and just explain what I should do next.

Intuit Alumni
Jun 7, 2019 4:52:17 PM

You can receive a free credit score by signing up with Turbo. Click the following link https://turbo.intuit.com/ then click sign up in the upper right corner. Create an account and you'll be able to see your credit score. 

If you require more information, please refer to the FAQ below. https://ttlc.intuit.com/replies/6307711


Intuit Alumni
Jun 7, 2019 4:52:18 PM

Please make sure you are on the "Turbo" website and not the"TurboTax" website. Please refer to the screenshot below.