Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 2, 2024 6:33:19 AM

How can I get a 2019 TurboTax copy when I purchased it via a download? The computer it was on bit the dust

0 2 16317
2 Replies
Level 15
Jun 2, 2024 6:34:50 AM

2019 software can no longer be downloaded from TurboTax.   2019 is no longer supported and cannot be updated.  

 

If you used desktop software downloaded/installed from a CD to your own computer, then the tax files are stored locally on your own hard drive or any backup device you used like a flash drive.  They are not stored online.  If you cannot recover them due to a hard drive failure, etc. you can get a free transcript from the IRS or for a fee of $43, an actual copy of your tax return.

https://www.irs.gov/individuals/get-transcript

https://www.irs.gov/pub/irs-pdf/f4506.pdf

 

Level 15
Jun 2, 2024 7:48:23 AM

Even if you find a copy of the 2019 TurboTax software somewhere, you will not be able to install it.