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New Member
posted Nov 21, 2022 7:07:27 AM

How can I find the status of an order.? My credit card was charged on 11/01/22, but I've not received the product or tracking information.

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2 Replies
Level 15
Nov 21, 2022 8:42:53 AM

are you using the desktop or the online version?

 

Online is not yet available

 

Desktop - did you check your account - it is may be sitting there awaiting your download

 

https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/

 

Level 15
Nov 21, 2022 8:59:38 AM

This still says for 2021 but should be the same for 2022

When can I expect to receive my Advantage order?

https://ttlc.intuit.com/community/choosing-a-product/help/when-can-i-expect-to-receive-my-turbotax-advantage-order/01/25985