How can I enter all 6 digits of my IRS PIN in Turbotax? The form is only allowing me to enter 5 digits.

The 6-digit code you have is your Identity Protection PIN (IP PIN) - that is different from the 5-digit PIN that is your electronic signature.  Please see the TurboTax FAQ below for how to enter your IP PIN.

https://ttlc.intuit.com/replies/3301088

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Please don't post your pin #, code or any Personal Info in this public user forum.  It is not safe.  Everyone in the whole world can see it.

@ kdubbe 

thanks for posting the solution for this... every bloody year, this issue comes up, yet intuit has yet to fix it >_<

You're welcome.  Good luck.

I would like to suggest that Turbo-tax guide you thru where to enter the 6 digit pin if you have received one from the IRS.  I would think it should be added to the "Walk me thru everything" section.  I had to do a Google search to find out the answer.

The TurboTax article on adding or removing your 6 digit IP PIN can be found on the page How do I add or remove my 6-digit IP PIN?

Adding or Removing your IP PIN:

1. Open your return if you don't already have it open.
2. Inside TurboTax, search for IP PIN (don't forget the space) and then select the Jump to link in the search results.
3. On the Identity Protection PIN screen, answer Yes and enter your IP PIN in the space provided.
   • If you need to remove the IP PIN, select edit, then the trash icon.
4. Select Done.

@LGuzik

Yes, I do realize you can search within Turbo-tax to find where to enter the 6 digit pin#.  My point is that Turbo-tax asks you for everything else and guides you thru.  Why not also ask if you have a 6 digit pin?

This sounds like an identity pin that you need to report because of problems you had in the past regarding fraudulent activity. To enter this.

1. Log into Turbo Tax
2. Select pick up where I left off.
3. Go to other Tax Situations
4. Scroll down to Other Return information
5. "Identity Protection PIN", and click START.

Click on FEDERAL TAXES tab,

Then sub tab "other tax situations"

Scroll down to "other return info"

Find Subtopic "identity protection PIN", and click START

Bull**bleep**. You guys **bleep**ed this up big time. you have no clue how to solve this problem.

There is NO "SEARCH" OPTION WHEN YOU OPEN YOUR FEDERAL TAXES, and if you **bleep** brains didn't know that, you don't even know your own software.

Last year I ever use this crap.

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@ sheety

 wrote:

Bull**bleep**. You guys **bleep**ed this up big time. you have no clue how to solve this problem.

There is NO "SEARCH" OPTION WHEN YOU OPEN YOUR FEDERAL TAXES, and if you **bleep** brains didn't know that, you don't even know your own software.

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This is mainly a user community forum, not a direct route to TurboTax Support.  You provided no actual info on your issues so I'll try to read between the rant and assume you want to know how to enter a 6-digit IP PIN (Identity Protection PIN) since that's the title of this thread.   We can tell you how to enter a 6-digit IP PIN.    Lower down in this answer I'm going to tell you 3 different ways to do so, including 2 alternate ways that don't use the Search function.  I'll also illustrate how to use the Search function.

We don't know if you are referring to Online TurboTax or desktop software (CD/download), both of which have a search function, although it looks a little different in the 2 platforms.   Here's an image from Online TurboTax.    This illustrates "Method 1" which I've listed below.

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METHOD 1:

• With your return open, click in the top right corner on SEARCH (or magnifying glass icon).
• Enter the term IP PIN without quotes, ignore the dropdown menu while entering it, and instead after entering the term, click the small adjacent magnifying glass on that same line.
• Then click on Jump to IP PIN.

Or here's an alternate way to get there:

• With your return open, click in the left menu column on TAX TOOLS, then choose TOOLS.
• In the Tools window choose TOPIC SEARCH.
• Enter the term IP PIN without quotes.
• In the selection list highlight IP PIN and click GO.

Or here's a third method:

• With your return open, in the left menu column, click Federal.
• Then at the top of the screen choose  Other Tax Situations
• After that, if necessary, click on "See all uncommon tax situations" to see all the topics in that section.
  
• In the "Uncommon tax situations" list, scroll down to Other Return Info, and expand to see the subtopics, one of which is Identity Protection PIN.

If you follow the interview screen by screen then the  Other Tax Situations tab will be presented and if you don't skip that section you will see the IP PIN section every time ... since you have an IP PIN to enter every tax year then you need to make yourself a note to not skip this section by ... look for it on purpose since it is always in the same place in the program.  

Thank  you for your response. This was very helpful. I hope that Intuit will consider this a part of the checklist in Filing your Return section at the end. It never occurred to me that I needed to check the Unusual Situations area.

I have the same problem turbo tax says you make up one. This is total bulls*t!

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@ mwoltz

 wrote:

I have the same problem turbo tax says you make up one. This is total bulls*t!

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You're confusing 2 different kinds of PINs, as has been explained in this thread.  So if you have a 6-digit IP PIN, it sounds like you are not in the correct place.

Based on the thread title, do you need to enter a 6-digit IP PIN (Identity Protection PIN)?  If so, it sounds like you are trying to enter it in the wrong place.  An IP PIN is NOT  entered in the FILE section.   The PIN you can choose in the FILE section is a 5-digit PIN and has nothing to do with an IP PIN.   The IP PIN is entered in a completely different topic in TurboTax.    I'll tell you where to enter the 6-digit IP PIN, but when you later go to the FILE section you'll still have to electronically sign your return by choosing a 5-digit Self-Select PIN (which is on a screen with today's date and your birth date.)  

We also don't know if you are using Online TurboTax or desktop software (CD/download) so I'll tell you methods for both.   The first 3 methods are for ONLINE TurboTax; you can use whichever one you want.   The 4th method below is for desktop software (CD/download).

• With your return open, click in the top right on the Search icon (magnifying glass) to open a search box.
  
• Enter the term IP PIN without quotes.  When entering, ignore the dropdown menu, and instead click the small adjacent magnifying glass on that same line.
• Then click on Jump to IP PIN.

Or here's a second way:

• With your return open, click in the left menu column on TAX TOOLS, then choose TOOLS.
• In the Tools window choose TOPIC SEARCH.
• Enter the term IP PIN without quotes.
• In the selection list highlight IP PIN and click GO.

Or here's a third method--the direct navigation method:

• With your return open, in the left menu column, click Federal.
• Then at the top of the screen choose  Other Tax Situations.
• If this is your first time in that section, answer the preliminary questions, and it may ask you if you have an IP PIN.  If so, indicate "yes", and keep following the screens as it guides you to enter it.
• If it doesn't, such as if you've previously been in that section, click on "See all uncommon tax situations" to see all the topics in that section.
  
• In the "Uncommon tax situations" list, scroll down to Other Return Info, and expand to see the subtopics, one of which is Identity Protection PIN.

Method for desktop software (CD/download):

Thanks Mesquite for spelling out the full instructions. I did figure that out a few weeks ago when I first posted the question (I am frenchkl, the original poster of this thread, not mwoltz, whom you replied to). 

TurboTax, please change your form in the tools you provide (both Online and Downloadable Software! When you ask for the 4 digit pin that is unique to Turbotax, it would be very helpful to explain that the 6 digit IRS pin is entered in a different place in the form. In addition, Turbotax could check that Uncommon Tax Situation during the final review of the completed tax form or during the filing section of the software, as this is the more natural place for the lay person to expect it. 

Thank you for your feedback. Constructive feedback like what you've provided helps us to build a stronger product and stronger community. We appreciate your input. @frenchkl  

Do all dependents have to provide and IP PIN? Even minors?

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@mwoltz wrote:

Do all dependents have to provide and IP PIN? Even minors?

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No.  Not unless you requested from the IRS an IP PIN for your dependents.

I followed the directions and clicked on "Continue" but nothing happened after that.  No "Done" to indicate task completed.  

Please ensure you've followed the steps below. I attached screenshots for reference:

@Johnkeller7808 

1. Sign in and Continue your return
2. Click the magnifying glass (Search) located at the top of your return
3. Search 'IP Pin'
4. Click the 'Jump to ip pin' link
5. This will take you to a page with the following question, "Did anyone in your family get an Identity Protection PIN from the IRS for this year's taxes?"  Select Yes
6. On the next page titled, "Review your Identity Protection PIN info," select Add next to the person who needs to add an IP PIN
7. On the next page, enter the PIN and select Continue
8. Once you click Continue, you should be taken to a page that allows you to view, edit and/or delete any of the IP PINs you've entered.  Once you're done reviewing, if you have no other IP PINs to input, click Done
9. You're then taken back to the Other Tax Situations main page.  From here, you can select File from the left menu if you're ready to complete and file your return

An IP PIN is NOT  entered in the FILE section.   The PIN you can choose in the FILE section is a 5-digit PIN and has nothing to do with an IP PIN.   The IP PIN is entered in a completely different topic in TurboTax.    I'll tell you where to enter the 6-digit IP PIN, but when you later go to the FILE section you'll still have to electronically sign your return by choosing a 5-digit Self-Select PIN (which is on a screen with today's date and your birth date.)  

We also don't know if you are using Online TurboTax or desktop software (CD/download) so I'll tell you methods for both.   The first 3 methods are for ONLINE TurboTax; you can use whichever one you want.   The 4th method below is for desktop software (CD/download).

• With your return open, click in the top right on the Search icon (magnifying glass) to open a search box.
• Enter the term IP PIN without quotes.  When entering, ignore the dropdown menu, and instead click the small adjacent magnifying glass on that same line.
• Then click on Jump to IP PIN.

Or here's a second way:

• With your return open, click in the left menu column on TAX TOOLS, then choose TOOLS.
• In the Tools window choose TOPIC SEARCH.
• Enter the term IP PIN without quotes.
• In the selection list highlight IP PIN and click GO.

Or here's a third method--the direct navigation method:

• With your return open, in the left menu column, click Federal.
• Then at the top of the screen choose  Other Tax Situations.
• If this is your first time in that section, answer the preliminary questions, and it may ask you if you have an IP PIN.  If so, indicate "yes", and keep following the screens as it guides you to enter it.
• If it doesn't, such as if you've previously been in that section, click on "See all uncommon tax situations" to see all the topics in that section.
• In the "Uncommon tax situations" list, scroll down to Other Return Info, and expand to see the subtopics, one of which is Identity Protection PIN.

Method for desktop software (CD/download):

•  FEDERAL TAXES tab (Personal tab in Home and Business.)
• Sub tab Other Tax Situations.
• Scroll down to topic Other Return Info.
• Find subtopic Identity Protection PIN, and click START.