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New Member
posted Apr 17, 2025 2:33:26 PM

Hmm, looks like we hit a slight snag in this section

I have been trying to e-file my return for 2 weeks, and it is still telling me the same error message. I have cleared my cache and cookies, switched browsers, switched computers, tried on my phone, nothing is working and I am still getting this message.

0 4 1215
4 Replies
Expert Alumni
Apr 17, 2025 2:39:49 PM

What is the error message?  Is it getting rejected or are you unable to e-file it at all?   Are you filing a state return also, or just the federal?

New Member
Apr 17, 2025 2:42:13 PM

I am unable to e-file. When I click the last step to file, after agreeing to the agreements and confirming my identity, i get the message: "Hmm, looks like we hit a slight snag in this section"

 

I filing the federal return only. 

Expert Alumni
Apr 17, 2025 3:24:21 PM

Refer to the instructions in the TurboTax article  How do I fix looping in federal review in TurboTax Online?

New Member
Apr 20, 2025 6:45:23 AM

It did not work. I ended up using a different software because I could not get a hold of anyone for help.