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Level 2
posted Jun 1, 2019 8:30:00 AM

Hi, I received an Email saying I would get 50% off if I filed before Mar 26 but I did not. I think I must have done something wrong. Can you please help? Arvind

0 3 483
3 Replies
New Member
Jun 1, 2019 8:30:02 AM

If you clicked on the link in the email, the discount will be applied automatically when you arrive to the page where you are to pay your TurboTax fees. If you do not see the discount, log out of your account, clear your browser's cache and cookies and log back into your account to see if the discount is applied. If that does not work, we recommend that you try a different browser.

 https://ttlc.intuit.com/replies/3302272

 https://ttlc.intuit.com/replies/3301745

 If none of the above works, then you would need to contact customer support for further assistance.

 https://ttlc.intuit.com/replies/3300041

 

Level 2
Jun 1, 2019 8:30:03 AM

I guess that was the problem. I did not click the link in the Email but went to the main site as normal and filed and have now been charged $50 😐

New Member
Jun 1, 2019 8:30:04 AM

Awesome! Thank you for the update!