Hi, I received $99 out of $1,373 of my tax return from the IRS. I called their service line and they couldn’t help me. Can you tell me why they only sent me that much?

I already reached out to the IRS and their automated voicemail told me to wait till May 5 for any further questions regarding my return. But I would really like to know where the rest of the return went. I didn’t get notified that they would take it or that it was reduced at all. And if it happens to be an offset payment , I don’t believe I have anything to pay back. So I really have no idea. I’d like to know if I should expect the rest of it soon or if that was all I am going to get. Please help me. xxx.xxx.xxxx

11018

Level 15

May 1, 2024 5:16:27 PM

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 3 for all other inquiries
It should then transfer you to an agent.

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Hi, I received $99 out of $1,373 of my tax return from the IRS. I called their service line and they couldn’t help me. Can you tell me why they only sent me that much?