No one in the user forum has access to your TurboTax account. If you need to change the password to your account, you can do that yourself.
https://ttlc.intuit.com/questions/1900655-what-to-do-if-you-suspect-tax-related-identity-theft
Most important) Follow the IRS procedures for reporting a fraudulent return, documented here: www.irs.gov/uac/Taxpayer-Guide-to-Identity-Theft
IRS INFORMATION REFERRAL TO REPORT VIOLATION OF TAX LAW
https://www.irs.gov/pub/irs-pdf/f3949a.pdf
If your Social Security number is compromised and you know or suspect you are a victim of tax-related identity theft, take these additional steps:
6-digit IP NUMBER FROM IRS
https://content.govdelivery.com/accounts/USIRS/bulletins/2af48f0?reqfrom=share
to get you new PIN from the IRS
- https://www.irs.gov/identity-theft-fraud-scams/retrieve-your-ip-pin
https://www.irs.gov/identity-theft-fraud-scams/get-an-identity-protection-pin