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Level 2
posted Aug 16, 2023 3:07:52 PM

Hi i applied for tax refund in april but still pending. even though it's estimated 05/03/23 i'm still waiting can i do something about it. Can I contact irs via email?

0 2 457
2 Replies
Level 15
Aug 16, 2023 3:24:02 PM

The date you see on the TurboTax Tax Home web page is only an estimate based on the IRS target of sending the federal tax refund within 21 days after receiving the tax return.  It is not a guarantee.

 

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

 

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

IRS - When to Call Us

Call us about your refund status only if Where's My Refund directs you to contact us.

IRS phone numbers and tax help options

Level 15
Aug 16, 2023 7:22:59 PM

@serhat1717 - the IRS does not communicate via email or text; they only communicate via US postal mail or if you call them,