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posted Jun 1, 2019 10:03:00 AM

Help! I've finished my return, entered my credit card number, and am trying to file, but Turbo Tax keeps trying to upgrade me to Premium and I can't turn it off.

There are instructions, but they don't work. I think I need an administrator or representative to stop making my account keep trying to append Premium Services to my balance. Thank you. - David

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1 Replies
Level 15
Jun 1, 2019 10:03:01 AM

Supposedly...Here is the FAQ on how to remove Premium Services:

https://ttlc.intuit.com/replies/3625003

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Otherwise
Contact Customer Support...We users have no access:

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number