Hello turbotax, Cant debt my account to pay for filing because theirs no money in that account. we recieved a refund where you were supoosed to be payed, The grovement took state and finanille out...try to call you to discuss, Thank you

Did you get your federal refund yet?  If the IRS is taking too long to send your refund you still have to pay the fees in time.

See What if the IRS reduces your refund or delays it.

https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-turbotax-fees/00/26313

Then when the IRS does send your refund they won't take the fees out again.

And, Why you got charged,

https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/00/26102

. If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support.