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posted Jun 6, 2019 7:45:23 AM

Hello! I'm being told the following: Foreign address is being used. All US address fields must be blank. But the program doesn't let me erase the US address fields. help!

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1 Best answer
Intuit Alumni
Jun 6, 2019 7:45:25 AM

Someone else had this problem....

what the had to do was to
1) change their mailing address to a USA address....
2)..then go to every field and make sure it was entirely blank...
3)  .then switch back to their Foreign address
______________________
If that doesn't work, repeat steps 1 and 2, then log out so that the change gets posted/saved to every form.  Then log bac in and go to step 3 to complete the operations. 

1 Replies
Intuit Alumni
Jun 6, 2019 7:45:25 AM

Someone else had this problem....

what the had to do was to
1) change their mailing address to a USA address....
2)..then go to every field and make sure it was entirely blank...
3)  .then switch back to their Foreign address
______________________
If that doesn't work, repeat steps 1 and 2, then log out so that the change gets posted/saved to every form.  Then log bac in and go to step 3 to complete the operations.