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New Member
posted Dec 30, 2020 9:25:54 AM

Hello I have tried the 1-800 number for turbo tax but no answer

I need a replacement card I need alive person to talk to

0 2 336
2 Replies
Level 15
Dec 30, 2020 9:27:20 AM

No one on this forum or from TurboTax can assist you with the debit card.

 

If you have any questions or need assistance with your Turbo Visa Debit Card, visit https://turbodebitcard.intuit.com/ or call toll-free at (888) 285-4169.


The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot is a registered trademark of Green Dot Corporation. Intuit and Turbo are trademarks and/or service marks of Intuit Inc.

Level 15
Dec 30, 2020 9:27:29 AM

No one in this user forum can access your Visa account or help with it.

 

For help with your pre-paid Visa card:

Call  (888) 285-4169

 

There is a “Help” link in the top corner of the web site for the card:

 

https://www.turboprepaidcard.intuit.com/

 

LOST CARD

 

Ignore the prompt asking for your card number.  Choose #1 for lost, stolen, or cards never received, then choose #2, enter SS# if prompted and continue following the instructions.

 

The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.