If you purchased the 2023 software from TurboTax, sign onto your download account here - https://accounts.intuit.com/app/account-manager/productsBilling/turbotax?piuInFlyout=true&openBlueDot=true&accountSwitcherInFlyout=true&rgn=US&prgn=US&account-scheme=ind
I did not purchase it directly from turbo tax. I have the cd and license code but when I follow the directions to download it, it only gives option for 2024, not 2023. I do not have a drive to insert cd to download.
@squinty3 wrote:
I did not purchase it directly from turbo tax. I have the cd and license code but when I follow the directions to download it, it only gives option for 2024, not 2023. I do not have a drive to insert cd to download.
You will have to contact TurboTax support for assistance with this problem.
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax