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New Member
posted Mar 10, 2020 5:26:24 PM

Has anyone had issues with the Turbo Tax free edition at the end? I cannot get through step 1 "review your order" The program freezes.

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1 Replies
Intuit Alumni
Mar 10, 2020 5:46:12 PM

First, try to refresh your browser and clear out your cookies. If that doesn't work, try clearing your browser's cache. Then try logging out and logging back into TurboTax. You can also try using a different browser. The following articles will show you how to do it.   

  

This one shows how to delete your cookies.   

https://ttlc.intuit.com/replies/3301745  

  

This one will help you clear your cache.  

https://ttlc.intuit.com/replies/3302272