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New Member
posted Feb 17, 2024 8:54:38 AM

Has anyone accidentally selected upgrade and dont actually want to upgrade? how do you take it off?

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2 Replies
Level 15
Feb 17, 2024 8:56:43 AM

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2023 online tax return. Click on Clear & Start Over.

Level 15
Feb 17, 2024 8:57:57 AM

If you have not registered, paid or e-filed you can clear and start over in a lower version of the software.

CLEAR AND START OVER

https://ttlc.intuit.com/questions/2586254-how-do-i-clear-and-start-over

 

Be aware that the words "clear and start over" are literal---you will lose anything that you already entered.