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Not applicable
posted Mar 16, 2021 11:53:02 AM

Had to create an account to simply see what it's all about - it isn't for me. How do I request cancellation/deletion of my account, userid, password, etc.

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1 Replies
Expert Alumni
Mar 16, 2021 12:15:19 PM

You can't delete your account, but you can clear it using the Clear and Start Over function.  To do so, while logged into your return:

  • On the left hand side of your screen, click on "Tax Tools"
  • From the drop down menu, click on "Clear & Start Over"
  • You will be asked whether or not you want to clear your return.  Clicking yes will erase your information.