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Returning Member
posted Mar 25, 2023 4:42:09 PM

Get a refund?

Last year, and again this year I was unable to satisfy the requirements to get my state tax efiled.  Both times it was after I was charged.  How do I get my money back?

 

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1 Replies
Level 15
Mar 25, 2023 4:44:18 PM

Do you mean you used the CD/download and could not e-file the state after paying the $25 state e-file fee?

 

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number