My state refund says rejection. Then it will say Fix It, i will click it, then it brings me to two paragraphs stating what i need to fix, then there are the options to continue or go back... I click continue thinking it will take me to fix the issue, but it simply takes me back to the filing buttons... And i followed through once thinking eventually it will take me to fix my error but it hasn't. Where and how do i fix the error!?
Got rejected? Don't take it personally. We're here to help you figure it out and be done for good.
Step 1: Check your emailThe solution to many e-file rejections is as close as your Inbox. Look for an ACTION NEEDED! email from turbotax@intuit.com and follow the instructions.
Didn't get an email? Or you don't understand what you need to do to fix your return? Proceed to step 2.
All rejection messages are preceded by some type of code, for example IND-031 or R0000-507-01.
Search on that code for instructions on how to fix the rejection.
Tip: For reject codes with dashes, also try searching for the code without the dashes (e.g. IND031 or R000050701).
Follow the directions, either from inside your program or in your search results, to fix whatever it was that caused the rejection.
Tip: If the info you originally entered is correct to the best of your belief and knowledge, you won't be able to e-file. There likely is a data mismatch at the government, a dependent that's already been claimed, or other situation out of your control that prevents you from e-filing. In these cases, you can always paper-file your return by mail.
After completing the previous 3 steps, you're ready to re-file.
In your TurboTax program, click File in the upper-right area (mobile devices: tap in the upper-left corner to open the side menu, then tap File).
Follow the onscreen instructions to either e-file your return or file by mail.
Tip: If you get the same rejection a second time (or third, or fourth, or fifth...) and you see no mistakes on your return, it's best to select the file by mail option to paper-file your return.
MY REJECT CODE IS R0103....BUT IT DOES NOT ALLOW ME TO SEARCH ON THAT CODE..IT DOES NOT LINK TO ANYTHING
R0103 - This return could not be processed for electronic filing by the state of New York. It was returned with the following message: "Amount of public employee 414(h) retirement contribution, subject to NYS tax, reported on return not equal to amount reported on Form(s) W-2." SO HOW DO I ENTER THE MISSING INFORMATION ON THE PROPER LINE OF MY NYS RETURN SO THAT IT CAN BE REFILED?