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Level 1
posted Feb 11, 2024 2:50:46 PM

First told to Identify now says delayed

First, I received a text saying that my taxes were accepted late January and it still says that on Turbo Tax.  Last week, I checked Where’s my Refund and the IRS said I needed to verify my identity by entering a code from a letter I never received.  Today, I checked again and it is now saying this that they are sorry but processing is taking longer than usual keep checking back.  Wtaf??  I filed early - is there an issue? Is there a glitch?  Will I be getting my refund by 2/13 as it still states on Turbo Tax?

 

 

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1 Replies
Expert Alumni
Feb 11, 2024 3:09:47 PM

Yes, your refund can be delayed due to things beyond your control. 

 

The date provided by TurboTax is an estimated date, not a promise. The date provided by the IRS is the one that will be most accurate.