First timer here… it rejected my birthdate 2 times already for the refund, however, it’s not wrong plus it’s in the format they want it in. Why is this?

If the birthdate listed is correct, most likely the IRS has the wrong date of birth on file. In this case, you won't be able to e-file, because the date you're entering doesn't match their records.

 

Follow the steps under TurboTax Online or TurboTax Desktop, but select File by mail on the Let’s get ready to e-file screen, to print and mail your return.

 

Note: To prevent this rejection next year, call the Social Security Administration (SSA) at 1-800-772-1213 to verify their records (this is where the IRS database pulls from). If the info is wrong, please allow 4–6 weeks for correction.

 

For more information, see How do I fix Reject IND-524?