I am in "File a Return" subcategory "Payment" and when I click "Continue" to try and pay for the "TurboTax California State E-File" it leads me to two options: 1) Pay with your credit card, and 2) Pay with your federal refund. Either one does not work.
Option 1 leads to:
"State E-File is closed for the season
Hi there, and thanks for visiting. State E-File in TurboTax is closed as of October 21, 2021, so we can get ready for the upcoming tax season.
See you then!
If you would like to purchase State E-File, contact phone number removed."
Calling this number does not work, as it leads me to irrelevant community posts.
Option 2 leads to:
"We Can't Use This Payment for You"
- Your federal refund is not large enough to cover the fees
- The stimulus payment credit (also known as Recovery Rebate Credit) added to your refund amount, doesn't count towards the minimum federal refund required to cover TurboTax fees.
This is incorrect, because my refund is sufficient to cover the fees.