Hello!
While doing my taxes this last spring for 2024, TurboTax informed me that they had no record of the previous year. This is odd, as I’ve used TurboTax since about 2020 for every year. The taxes for 2023 are not filed on their end, or on the IRS’s end, which is very concerning. I do have a receipt of purchasing their services and an email that says “you did it! You’ve filed for the year”. My return was $0 which may be why this has happened. I’m not sure what to do next to find out what happened. I just need to make sure everything is filed away for 2023.
Does anyone know what can be done?
Thank you for any advice.