Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 1
posted Feb 27, 2020 5:31:51 PM

Filed my Jan 16th accepted Jan 27th. still processing. They say my irs account is under my remarried name. I divorced 12 years ago Changed name w/ss and DMV. How?

How did this happen. I been back at my maiden name for 12 years now?  No issues b4 with taxes. I have an appointment with TAC thursday to figure it out and fix it. Just want to know how this can be and will it really take 9 weeks for my return now?

0 2 454
2 Replies
Expert Alumni
Feb 27, 2020 5:50:22 PM

TurboTax does not get any information about refund status. You must check the status yourself using the IRS refund tracking web site: https://www.irs.gov/refunds

 

The name you use for taxes is the name on file with Social Security.  Did you change your name with them and get a new Social Security Card?  If you did, I would check with them on what happened.

Level 1
Feb 27, 2020 6:04:34 PM

Where's my refund just says still processing. I called and they told me it my married name so they r holding my returns till it fixed. I changed my name with social security and DMV 12 years ago. I do have my ID and social security card with my maiden name.   It's all changed.