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Level 1
posted Feb 21, 2020 6:26:54 PM

FDI_8962_DepLine2BEmpty_ErrorHold - Your tax return is on hold pending ongoing updates to interview questions regarding Form 1095-A Health Insurance Marketplace Statement

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3 Replies
Expert Alumni
Feb 21, 2020 7:04:45 PM

Form 1095-A has now been updated to add the dependent's AGI in the interview. TurboTax online is now updated.

 

If you are using TurboTax CD/Download, update your program and the error will disappear.

Returning Member
Feb 23, 2020 11:46:02 AM

I am using turbotax online and it has not been updated to include interview questions about dependent income. 

Intuit Alumni
Feb 24, 2020 3:32:45 PM

TurboTax Online updates automatically.  

 

If you are having problems with the dependent questions, I recommend that you go back to the My Info section, delete that dependent and re-enter them and go through the questions again.

 

If that doesn't solve the problem, please clear the cookies on your browser and/or try another browser.  Here is a link for help clearing the cookies on your browser:  Clear Cookies on major Browsers

 

Here is a screenshot of the question regarding other dependents.  A similar question is asked regarding the support of qualifing children.