"Failure-to-file" penalty on filed return

I am still waiting for my 2019 refund (filed electronically on 3/30/30 via TurboTax). Today I got a notice that my refund was being reduced by $820 for a "failure-to-file" penalty. I was wondering what support, if any, Intuit offers on disputing this penalty.

320

Level 15

Mar 13, 2021 12:19:43 AM

You can speak to a person, you just have to go through the procedure to do that. You can get TurboTax support contact information, including phone numbers, at this link: https://turbotax.intuit.com/support/contact/index.jsp

Say " TurboTax error"

Level 15

Mar 13, 2021 4:46:53 AM

Did you save a copy of your ACCEPTED notice after e-Filing ?

Level 2

Mar 14, 2021 6:30:54 AM

Yes

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"Failure-to-file" penalty on filed return