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Returning Member
posted Apr 1, 2025 4:09:48 PM

Existing 2021 install that was already activated, updated when I opened and is asking for a code again.

I have a windows 10 computer that I did my 2021 taxes on. I need to look up info and so I opened the already installed and activated TurboTax 2021. It forced updates and then asked me for a code even though it was already activated. I grabbed my code from my purchase email and it says "All available activations for that code have been used. Error code: 603" even though I am the only one that used this code and only on this 1 computer back in 2022.

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1 Replies
Employee Tax Expert
Apr 5, 2025 6:51:03 PM

You will need to contact us for further assistance.