Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 17, 2025 12:57:20 PM

Everytime I click income done it doesn’t let me continue to the next step it just takes me the same page over and over again what do I do?

0 1 399
1 Replies
Expert Alumni
Apr 17, 2025 12:58:42 PM

Try closing TurboTax, clearing your cache and deleting your cookies. Review the TurboTax Help article How to clear your cache and How do I delete cookies? for specific instructions for your browser. Also, reboot your computer.

 

If you still need assistance, reply back to us.