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Level 1
posted Mar 2, 2025 7:26:17 AM

Error Message for W2 form entry

Have 2023 TT data transferred to 2024 Premier TT. Get error message when trying to update the W2 information. I cannot add the W2 data anyway I try. The error message (red box) continues to show. I can update other income, but not the W2 data.

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1 Replies
Expert Alumni
Mar 2, 2025 8:48:16 AM

If the [red box] is in the 2024 entry field. try to update it.  If this does not work, you should delete the record.

 

To clear a W-2 Manually

  1. Under Federal
  2. Click Wages & Income a menu will appear.
  3. Select Job (W-2) [Add/Edit]
  4. If  the W-2 that has the problem is listed - you can click the down arrow
  5. [Review]
  6. Try to update it
  7. If you're not successful
  8. Go [Back]
  9. When the initial screen comes up
  10. The W-2 in question will show up
  11. Select [Delete]
  12. Re-Enter the record.