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Returning Member
posted Oct 13, 2020 1:29:56 PM

Error 102345 TurboTax Deluxe 2019 / Way to recover an unreadable *.tax2019 file?

I last worked on my return 7/15/2020 and saved the file and the ~file.  I have a few things to finish up on my return and when I attempt to open either file I get an error 102345.  The file opened up fine in July, now it doesn't.  Both the *.tax2019 files are about 10.5mb each.  Is there any way to recover my almost ready to submit file?  Did a TurboTax update make my file unreadable?  I am able to open my mother in laws return and a 2/2020 version of my return in TurboTax Deluxe 2019, but not the version from July 15.  Any ideas?

Thanks!

Ron

0 3 762
3 Replies
Level 15
Oct 13, 2020 1:41:35 PM

I searched and found this FAQ for it, good luck

https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-102345-or-error-1932147737-occurs-while-opening-a-tax-file/00/26448 

Returning Member
Oct 13, 2020 6:11:14 PM

Thanks.  I read that too.  It seems odd to me that the file and the backup opened fine in July but won't open now.  Is there a way to roll back to July version?

 

Any other ideas how to recover my work?

 

Not applicable
Oct 13, 2020 7:10:03 PM

sorry. the file is corrupt, only TT would be able to supply a fix-it tool (that assumes it's a common part of the file otherwise such a tool would not be possible).  there is no such tool.