When trying to e-file my completed 2023 returns, I have reached the required NYS driver license info section, and find that after I have entered the license number and selected the format (MM/DD/YYYY) for the expiration and issuance dates, there is no "live box" to type that information into. And the form will not let me continue without providing that information.
Sounds like your computer may be experiencing a loop. Let's Clear your Cookies, history reboot then file.
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