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Level 2
posted Apr 12, 2022 6:24:11 PM

E-File

My E-File keeps getting rejected and I have checked and rechecked the AGI.  How do I confirm the Pin is correct or get issued a new one.  I know the AGI is right so it has to be the Pin.  

0 3 473
3 Replies
Level 15
Apr 12, 2022 7:13:21 PM

 If it was rejected for AGI—-be aware that many 2020 returns took so long for the IRS to process that your 2020 AGI might not be in the IRS system.   Try using zero instead.

 

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

 

 

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

 

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

 

 

Level 2
Apr 14, 2022 4:57:54 AM

This worked.  Thank you for the response.

Level 2
Apr 15, 2022 4:46:03 AM

Yes, it worked. I sent you a note thanking you, but evidently sent it as a separate note and didn’t attach it to the string.  Still learning how this works.  Thanks again.